Contact Us
Need help with Vidme Play? Use the contact details below to reach the right team.
General Support
- Email: support@videmeplay.com
- Use this for login issues, account help, upload problems, playback problems, and general platform questions.
Creator Support
- Email: creators@videmeplay.com
- Use this for channel issues, monetization questions, payout setup, and creator account support.
Business Inquiries
- Email: business@videmeplay.com
- Use this for partnerships, advertising, brand campaigns, and media collaborations.
Legal & Policy Requests
- Email: legal@videmeplay.com
- Use this for policy questions, privacy requests, copyright matters, or formal legal communication.
Response Time
- Standard support requests: usually within 1 to 3 business days
- Business or legal requests: response time may vary based on request type
Before Contacting Us
- Include your account email if your request is account-related.
- Include the video URL or channel URL if your request is content-related.
- Describe the issue clearly so the support team can help faster.
Important Note
Do not send passwords, OTP codes, or confidential payment details by email.